Organisation: Department of Communities,Child Saftey and Disability Services
Job Title: Administrative Officer, Business Services
Word Limit: 2 Page Statement of Claims
Location: Toowoomba
With a notable record of increasing organisational efficiencies, embracing corporate strategy and development, as well as building and retaining ongoing professional relationships, it is with great interest that I submit my application for the position of Administrative Officer Department of Communities, Child Safety and Disability Services. As a professional administrative and executive officer with over seven years of experience in a variety of sectors, including the not for profit, I am extremely interested in this position. It represents an avenue for me to demonstrate and build on my extensive experience, business acumen and practical skills. Throughout my career, I have developed the ability to think logically, understand situations from a strategic perspective and follow through by formulating and implementing effective short-term and long-term decisions.
Possessing exceptional proven analytical thinking, I was influential in the cultural change at Moraitis and was proactive in developing and implementing communication strategies to ensure that business objectives were understood and adopted by staff. During a change of Chief Executive Officers (CEO) at Moraitis, I demonstrated my understanding and support of the organisations vision and business objective provided by the acting CEO, who was the Chief Financial Officer (CFO) at the time. Instrumental in the handover and transition process resulting from the change in CEO, I worked in collaboration with the legal department in the drafting up of the termination paperwork for the CEO and the relocation arrangements for the new incumbent. It was by demonstrating my ability to consider best practice in the coordination of change that promoted a supportive environment, which is critical for acceptance of business objectives. Due to my approachable manner and ability to transparently communicate all information appropriate, I built successful business relationships that offered the support that the staff needed.
With the ability to engage with a wide range of stakeholders, I am able to influence and develop productive relationships. This is demonstrated through more than seven years of experience in frontline management, customer service, senior coordination and management support roles. In my role as Executive Assistant at Moraitis, I draw on these skills to influence customer behaviour and build mutually beneficial relationships with stakeholders. With proven success in providing excellent written and verbal communication, I possess a high level of capacity to deal with cultural diversity and communicate effectively with people of different ages and backgrounds in the workplace. Validated with this position, I have demonstrated my capability to communicate effective with board, stakeholders, staff and clients with respect and influence. Performing in my support role to the. CFO, who is steadfast with deadlines, requested a financial report to be generated instantly. Possessing the understanding of the background tasks that are required to generate this report, I communicated this to the CFO and successfully negotiated an accurate timeline of delivery from the reporting team that was accepted. Due to the volume and variety of interaction that I undertake across all methods of communication, I have developed the essential key skills required to be successful in any future role. Possessing the ability to act in an inclusive manner, as well as the initiative often required to build productive relationships, I have been successful in building rapport in all network settings and interactions throughout my career.
Demonstrating a high level of motivation, personal drive and integrity, I have successfully balanced my work responsibilities with the ability to multitask and remain focused. My career to date has involved diverse responsibilities, which have enabled me to develop excellent personal and professional skills. Possessing valeted commitment to professional development, I am currently studying my Diploma of Business Administration. Through engagement in my half yearly performance reviews with the CFO and weekly one on one meetings, I embrace all feedback and individual development opportunities that are afforded to me within my position at Moraitis. With a demonstrated record of commitment, consistency and a focus on quality service and outcomes, I possess practical experience and a range of professional skills and strengths that contribute to positive outcomes. Under difficult circumstances, I have demonstrated my resilience and professionalism within my position as Executive Assistant at Moraitis.
Proven through a successful career, I am relied upon for my proactive and customer-sensitive character, which has allowed me the ability to exceed the service expectations of all internal and external customers and as such, achieve the desired results for all stakeholders involved. Upon commencement with Moraitis, I identified that the existing board pack provided to the Moraitis 12 board members was manual in its process, labour intensive and of low-grade standard. Consulting the CEO and CFO, I commenced an organisation redesign in the policies and procedure on departmental board reporting. Communicating this to the staff, I implemented reporting timelines to department managers, style guide for formatting and report structure to promote continuity across the organisation. Additionally, I also enhanced the quality of the meetings through instigating local specialised catering of the board meetings and high standard printing of board packs facilitated by a professional printing company. The results of my achievements in this process, I was instrumental in the productive time spent in preparing the board back tht allowed my time to be spent on other key duties and lifted the setting and environment of board meetings to a corporate efficiencies. Possessing an ability to achieve results in a protocol and results-driven environment, I demonstrate my strong commitment to excel in all business areas, whilst striving for excellence.
Established as a collaborative team member, I have formed constructive relationships with all stakeholders whilst ensuring that correct processes are followed and the culture within the organisation upheld. I possess the ability to act in an inclusive manner and where initiatives have often relied on building productive relationships; I have been successful in building rapport in all network settings and interactions. Exhibiting a commitment to supporting constructive working relationships, I manifest my capabilities by valuing individual differences and diversity, recognising the working styles of individuals and factoring this into my management of tasks. Recognised as a strong team member, I work effectively through upholding respect for my colleagues, as well as ensuring that I appropriately acknowledge their role relating to business outcomes. This is demonstrated through my implementation of monthly company events designed specifically to lift staff morale and company culture. Working in collaboration with the administration team, I develop activities or functions of interest that has seen a significant rapid increase in staff attendance and team morale within a once segmented company.
Throughout my career history, I have demonstrated proficient computer skills, strong attention to detail and a passion for brand awareness and promotion. Within demonstrated sound experience in application such as Microsoft Work. Excel and internal databases, I was influential in the development of a company initiative of a national ‘S’ drive that allowed access for all staff access to view and edit files, policies and procedures according to security settings in place. The outcome of this, I achieved a business efficiency objective that saw previous limitations felt in offices other than Head Office removed and a culture of transparency and accessibility. Within the position as Executive Assistant, I will strive to uphold the values and accountabilities of professionalism and teamwork, in addition to adhering to the Australian Public Service Values, Code of Conduct and Employment Principles in all interactions both internally, and within the wider community.
Within my role at Moraitis, I practice informed decision-making and demonstrate my sound judgement with recognition of implications. Contributing to solutions and progress, I harness information and opportunities when performing my day-to-day duties, constantly working diligently to adhere with existing practices, in addition to identifying ways of improving efficiency. In addition, I am a target-driven professional with capabilities to increase a company’s productivity and profitability, as well as coordination and management skills to ensure efficiency of a wide range of operational objectives. Possessing substantial and successful experience in a variety of sectors, I am confident to work within any changing environment and thrive in challenging and fast-paced situations where my performance directly impacts the bottom line.
